Legal
Refund Policy
Understanding our policies regarding cancellations and refunds.
Last updated: March 1, 2026
1. General Policy
- We strive to provide the best possible educational content and experience. However, we understand that circumstances may change.
- This Refund Policy outlines the conditions under which refunds may be granted for our digital products, subscriptions, and services.
2. Digital Products and Subscriptions
- Due to the nature of digital products and instant access to our study materials, all sales are generally considered final.
- However, if you experience technical issues that prevent you from accessing the purchased content, and our support team cannot resolve them within 48 hours, a refund may be issued.
3. Refund Request Process
- To request a refund, you must contact our support team within 7 days of your purchase.
- Please provide your order details, registered email address, and a detailed explanation of why you are requesting a refund.
- Refund requests submitted after 7 days from the date of purchase will not be considered.
4. Exceptional Circumstances
- Refunds may be granted in exceptional circumstances, such as accidental duplicate purchases or unauthorized transactions.
- In such cases, please contact us immediately upon noticing the charge.
5. Processing Refunds
- Approved refunds will be processed within 7-10 business days.
- The refund will be credited back to the original method of payment used for the purchase.
6. Changes to This Policy
- We reserve the right to modify this Refund Policy at any time.
- Any changes will be effective immediately upon posting on this page.
Need help with a purchase? Contact us or email medicalphysicshelpdesk@gmail.com